Shipping & Returns

Welcome to our Shipping & Returns page at Gypsyroad Bowral. Our shipping & returns policy is designed to make your shopping experience easy and hassle-free. Read below for complete details on our shipping & returns terms.

FREE SHIPPING OVER $100

Australian standard shipping $9.95
Express shipping $15.00

We endeavor to get orders out within 1-3 days of receipt
We ship worldwide

Returns

Please send returns to

GYPSYROAD
Shop 1 Gibraltar House, 341 Bong Bong St
Bowral, NSW, 2576

We understand online shopping can be difficult to get the correct fit and size every time.

If you are not happy with your purchase we will offer a refund or Gift Voucher as long as it is within 21 days of purchase.

Goods must be as you bought them, unworn, with the tags still attached.

  • Full priced items are eligible for refund
  • SALE and discounted items will be credited to you with a Gift Card
  • LAST CHANCE collection purchases are final, they are non returnable so please choose carefully.
  • Returns are only accepted within 21 days of purchase
  • IMPORTANT Please provide proof of purchase eg: order copy or order number with your return parcel.
  • All items are sent AUTHORITY TO LEAVE unless you advise us otherwise
  • Returns are at the customers cost.
  • Online order returns CANNOT be processed in store, but you may drop off for processing later.
  • Please note : In store purchases cannot be sent back to us for refunds. If you have purchased in store, you must come in with your receipt to process the return in person

Once we receive and process your returned item(s), we'll issue your refund or Gift card to your original payment method.

Return Policy: Items must be returned within 21 days of delivery in original condition with tags attached.

Lost or delayed delivery Orders:

If you have not received your parcel after 10 days or the estimated delivery time frame, please reach out to us and we will initiate an investigation on your behalf.

Please note that delivery may be delayed during Sales, peak periods and Holiday/Christmas season due to the volume of parcels on the move across the country and this is out of our control.

Once your order is packed and handed over to the courier/Australia Post it is the responsibility of the courier/Australia Post but we are here to help you and we will do everything we can to help you find it.

Reach out to us via the website chat